Customer Reviews

Here's What A few Of Our Customers have to say

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Simon Phillips
Hertfordshire

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I had my Boardman HYB 8.9 bike converted by Matt, Brilliant job!

 

Just rode 48 miles and still had 68% range left. Effortless climbing Swains Lane and many others.

 

Very friendly service and great attention to detail. A lot of bike for the money. 

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Matt Bowes
Hertfordshire

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Well done Matt at E-MY-BIKE for transforming my 26 year old Specialized Rock Hopper into a new E-BIKE and a service thank you very much. At 84 I did need some help and now to get going on the hills should be a doddle. 

Ronan Burke
Hertfordshire

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Matt is the nicest guy you will ever meet, from start to finish he kept in contact and let me know how the conversion was going.

 

His knowledge is second to none and the fit and finish of the bike is amazing.


Couldn't be happier, highly recommended to everyone who wants to get into E-bikes.

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Paula
Hertfordshire

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Matt has to be one of the most helpful, enthusiastic, passionate and knowledgeable guys in the field of e-bike conversions, as well as being thoroughly nice!

 

My husband had a folding hybrid bike to convert which presented additional challenges, but Matt loves a challenge and came up with a brilliant way to convert the bike so that it could still fold. The conversion kit is top notch and powerful.

 

Matt liaised with us every step of the way, discussed all the ins and outs, and made sure we were completely happy before he started. Matt is quick and efficient; he collected and returned the bike, and went above and beyond to ensure that we were absolutely satisfied.

 

Once completed, Matt accompanied my husband on a test drive to fully explain how everything worked and how to get the most out of the conversion.

 

Matt is hugely committed to customer satisfaction and is always available to support and answer questions, both before and after conversion.

 

We absolutely recommend Matt as a brilliant e-bike converter, and a real pleasure to do business with! Thanks, Matt!

Trevor Oakley
Norfolk

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From the initial contact with E my Bike through to having my Bike delivered back to me, the whole experience was first class. 


Matt has obviously spent a lot of time and effort making sure that the kit he uses is the best and it was an absolute pleasure doing business with him.

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Alison P
Hertfordshire

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Life is SO much easier for me now I have an E-BIKE.

After an initial trial ride I am totally hooked. MATT has been outstanding from day one and updated me regularly on his progress with the build of my bike.

 

Always only a phone call away. His enthusiasm and passion shines through this professional guy.

 

To say I am over the moon is a real understatement.

 

THANK YOU MATT

Thea Corazza
Hertfordshire

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E-My-Bike has opened up cycling for me again on a whole new level, I now feel free to really explore my whole local area without the constraints of running out of energy and only doing certain routes because of the hills.

 

I also find myself exploring more because, what the heck, I’ve got extra oomph stored on my bike now, so I never feel that I am gong to outpace myself and get stuck, tired and fed up and have to get off and push.

 

Matt is very friendly, knowledgeable and helpful. He had my bike up and running in no time and kept me up to date with how it was progressing too.


I recommend getting in touch with Matthew at E-My-Bike and booking a try out. I am now regularly zipping out for quick bike rides and coming home, sometimes 20 miles later, with a big smile on my face.

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Matthew Whittaker
Isle Of Wight

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As a confident and regular cyclist, I borrowed a ebike from E-My-Bike on the Isle of Wight.

I appreciated the short run through and explanation of the simple controls before starting my ride and was genuinely impressed at the slick professional install on the standard bike.

The bike was a little bit heavier for its upgrade, but nowhere near as heavy as I expected. The crank mount motor and mid-frame battery position means the weight is down low and central to the bike, and did not affect the handling as a result.

When riding, it took only a few seconds to adapt to the electric motor assist - it's a very natural feel to the bike, it's just that up-hills aren't really there anymore. Downhill the bike handled beautifully and I'd be totally confident riding any local trail.

After the ride, and really trying to heavily use the motor uphill, a lot more than I felt I really needed to, I was also impressed at how little charge had been used from the battery - these bikes would last all day.

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Dan
Isle Of Wight

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I had my first E-My-Bike experience on the hilly Isle of Wight.

 

I was given clear and helpful instructions before setting off, and was excited to compare an e-bike with a standard bike ride.

 

The bike was beautifully built, with the technology smooth and very ergonomically put together.

 

Approaching the first hill, I applied the assisted power and instantly felt at ease with the normally challenging prospect of a slog up the hill (often at the expense of a growing queue of traffic in tow). Instead, I was able to enjoy the scenery and the pleasure of travelling on two wheels instead of huffing and puffing for the entire ascent.

 

I had a huge smile on my face throughout, and already I can’t wait for my next ride!

 

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Chris Bee
Hertfordshire

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What fantastic fun.


Not been on a bike since my teens and now zooming around.
Such a wonderful way to take in the scenery in the Isle of Wight but still able to breathe at the top of the hills.


Exploring far more due to not using so much energy.

 

Loving it so simple and easy to use.


Matt has been a star hes been so helpful from start to finish building two awesome E bikes for us.

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Kevin Smith
Hertfordshire

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I have just received my bike back from Matt, and i have to say from the first message, to the bike being delivered back to me, my experience with E-MY-BIKE has been awsome.

 

Matt's knowledge is second to none, and he spent time explaining all of my options. He collected the bike and within a couple of days it was back.

 

As for the conversion, the attention to detail is amazing, and the bike is now amazing, an absolute pleasure to ride.

 

Can't recommend highly enough. 👏👏👏👏

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Yvonne & Kev
Birmingham

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After exchanging our caravan for a motorhome we decided to get electric bikes as at the age of over 60 with a replacement left hip and arthritic right knee I couldn't see me getting very far..

 

I put a general question out on FB and got numerous different advice, one been from Matt who seemed knowledgeable in electric bikes... we had to purchase 2 bikes (Carrera Hellcats) and Matt picked them up from his local store he converted them and we went down to him...Wow can they go...


I am now convinced riding the bike with a little help (electric) has helped my arthritic knee loosen up.. and we are looking forward to many more assisted journeys 😃👍

 

Fantastic service and I'm sure the after service would be just as good.. if we needed it..

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Andrew Gibb
Hertfordshire

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I've been looking at getting an E-bike for sometime now as had a knee injury early this year and my wife came across Matt's E-My-Bike.

From the word go of meeting Matt and trialing his E-bike I was hooked on getting my own bike converted into an electric one.

What a great decision that was especially as I had been given the run around from the Facebook E-bike company Eskute who I had purchased a bike but had not received for sometime after purchasing so got a refund and contacted Matt who reassured me I had made the right choice in going with him and now with finally riding my E-bike it is so much fun.

Many thanks Matt and here's to many a easy ride up some massive steep hills thanks 😊

Jo Gibb
Hertfordshire

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Highly recommend Matt at e-my-bike. From first contact to even now post delivery communication has been great. I arranged for my husband to go on a test ride, I ended up tagging along and by the end of it I was sold!

 

Never ridden an ebike before, recommend the trial ride with Matt he tells you all about the bike setup and how it all works. You can tell he knows his stuff and is also passionate about what he builds.

 

The turnaround from delivering our bikes to Matt for upgrading was super quick with updates all along the way.

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Lee
SouthEND-ON-SEA

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Very pleased with my conversion, Mat is an extremely knowledgable guy and very helpful. After sales is excellent

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Helen King
Staffordshire

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We had our bikes converted a while ago and have been loving exploring with them.

 

We did notice a slight issue with one of the motors and contacted Matt. He couldn't have been more helpful. Our concerns weren't dismissed and he not only did he discuss the issue with us, he looked into the problem and contacted Bafang. He has sorted it all out with no hassle for us at all and kept us updated every step of the way.

 

Excellent, customer service as it should be! Thank you Matt, we are looking forward to many more hours on the bikes.

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Richard Machin
Warwickshire

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I was very impressed with the service and the efficiency of Matt the technician, I would definitely recommend E-MY-BIKE

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Phil Tester
Staffordshire

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We had both our mountain bikes converted after speaking to a couple who had already had it done by Matt.

 

We live in a very hilly area, with 1:6 hills to negotiate every time we go out. The conversion has made so much difference, it's unbelievable. Our routes are now limited only by time and our imagination, rather than trying to avoid the worst hills.


To give you an example, I usually have to ride in 1st gear up the hill to our house (11 speed cassette) at just over walking pace. Yesterday, I flew up in 4th gear at 15mph!


Best decision we ever made 😁

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Matt Reid
Birmingham

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Matt did an amazing job in converting my bikes to E-Bikes, kept me updated great communication, highly recommend thanks again 👌

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MArk & Julia

The New Forest

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So today Julia and I took delivery of our electric bikes! Some might say that we are opting out but these will make a huge difference to our cycling options. They are in fact our old bikes refurbished and converted to electric by E MY BIKE. 

They have done a fantastic job for us converting our old bikes and have to say one of the nicest businesses we have ever dealt with! No question was considered silly, and no effort spared in providing exactly what we wanted. Even collected the bikes and delivered them back when ready.

Only 4 days from start to finished!

The bikes have really powerful middle motors and long range batteries. A quick trial today and I can honestly say that I have never ridden a bicycle like it! We can't wait to have a proper day out on them.

If you are thinking of E-Bikes you really should consider these guys. 

Richard Beckwith
Aylesbury

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Our experience with E-My-Bikes couldn't have gone any better. From the initial phone enquiry to ask about converting our bikes, Matt took the time to answer all my questions and answer some questions I hadn't even thought of.


We were then invited to visit, explain all about the battery, mini computer and try some demo bikes to see if we were happy with the concept. We were!


A few weeks later, we visited again to collect our bikes. Matt again took us out on a test ride to familiarise ourselves with the controls to ensure we were completely happy.


All in all we would thoroughly recommend E-My-Bikes if you have your own bike and wish to have it converted at a very reasonable price, or alternatively they also sell brand new bikes which they convert at a higher price but still reasonable.

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Paul & Andrea 
Merseyside

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My wife discovered this company via FB and I did some research before contacting Matt (the owner) via his live chat facility on his website.


Matt is a very enthusiastic e-biker who loves to find ways of making his products better and better with no corners cut.


After having 2 standard Evans mountain bikes delivered to Matt he set about converting them for us with texted updates and also telephone called every step of the way. We live 200 miles away so I arranged a courier to collect from him and deliver to me......Matt even packaged them up for safe transportation.

 

Having now having them for a few weeks (but still getting used to them and what they are capable of) I felt confident enough to write this review.

 

To sum up E-My-Bike is a great company run by a great bloke making great ebikes in an extremely cost effective way.


Don't waste £££s on the overpriced shop ones when there's an easily comparable solution like this on the market. Two brand new fully converted bikes cost me £2875 delivered when I wouldn't have got one for that price from any of the even cheaper factory made brands.


Well done Matt and thank you, Andrea and I wish you every success in the future, you deserve it.

Linda Mandall
Hertfordshire

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My first introduction to E-MY-BIKE was through a friend who had just had her manual mountain bike converted to an e-bike, this was completed within 24 hours. Her reason for doing this was based on being impressed with my own e-bike, however, the incredible reaction she got from hers compared to mine was mind blowing. I therefore had to go down the same route and look into getting what she had …..


E-MY-BIKE proved to be very supportive and helpful, assisting in the purchase of a new manual bike and then going to the next extreme to make sure it was perfectly equipped. My own e-bike was not suitable for conversion and the problem I have is I am somewhat of a fanatic for having exactly what I want – colour / sit up and beg style bike / everything matching – this is not easy to find, but they helped and we got there.


The most impressive part from my viewpoint was the aftercare support – the e-bike was fitted to me and I was comfortable in the riding aspect. A further visit was required when I had a small accident in the nettles, they came over and we had a bike ride around the lanes making sure I was happy with no further mishaps.


Matt – thank you very much indeed for the personal touches you gave to make this a very impressive and happy experience – looking forward to many rides on my very smart and powerful e-bike.

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Vicky
Norfolk

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Anyone thinking of investing in an E-Bike then talk to Matt at E MY BIKE first. I ordered a standard Cererra Vengeance Mountain Bike from Halfords and had it delivered to Matt. 

He has done a fantastic E-Bike conversion for me. That bike can shift effortlessly!!!! 

He has also 'pimped' it up a little to subtly set it apart from all other black Carerras, by adding some personal blue touches. 

I would totally recommend Matt and his little extra touches and attention to detail set him apart from the rest.

 

I wanted an E-Bike to help with towing my dog in her new trailer when I am away in my motorhome. I will have to keep reminding myself she is there!!!

Keith Williams
Hertfordshire

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Excellent service from Matt and the conversion on my Boardman Hybrid bike has given me the assistance I need when tackling steep hills.


Would highly recommend E-MY-BIKE.co.uk

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Joe Tobin
Bedfordshire

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Bought a Carrera Hellcat from Halfords and had E My Bike convert it to electric. Great service, friendly approach and a great product delivered to me in a couple of days.

Been out on it today for the first proper go, and did 11 miles........still got the smile on my face

Means I now have a bike that should cost of £2K for a fraction of that figure.

Highly recommended

Stevenage Signs 
Hertfordshire

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I was going to convert my bike myself but, choosing the right kit, waiting for it to be in stock, reliability etc put me off. So I had a chat with Matt at E-My-Bike co.uk and he reassured me about everything.

He collected my bike and converted in a couple of days. Amazing! He delivered it back and took me through everything. He had not only converted my bike, he'd cleaned it, cleaned and greased the chain and gears properly (because Halfords use cheap grease which just gunks everything up). He also added a light and other bits and bobs which were very kind of him and really was the finishing touch.

As far as the bike is concerned, I couldn't be happier. The pedal assist is brilliant and gives me so much confidence knowing that I'd cope with any hill easily.

I couldn't recommend E-My-Bike enough. Excellent service, quality parts and fantastic value.

My bike and I have a new lease of life!

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Paul Seaman
Hertfordshire

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Great personal service from Matt.

 

He did a marvelous job on the bike and has transformed it .

 

I have just done 2 1/2 hours fast riding and it has hardly dented the battery.

 

I highly recommend the e-my-bike service

Kevin Fowler
Hertfordshire

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My other half was contemplating getting an e-bike. I mentioned that her mountain bike could be converted and although we looked at a bespoke e-bike, we went to see Matt at E-My-Bike who was extremely knowledgeable and explained the options very clearly. We had a test ride on his e-bike conversions which were amazing and there was no hesitation in placing an order.

 

The bike was built in no time and Matt kept us informed of the progress. The bike has been a revelation and has been used most days over the last couple of weeks. Friends of ours have tried it and have already been in touch with Matt to discuss converting their bikes - I expect there to be more orders going in E-My-Bike's direction in the near future. Great service, great conversion. Great e-bike!

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Dixe Deegan
Liverpool

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So after much research about e bikes I can across Matt. After a chat with him I was convinced I had found the right man to transform our bikes.

 

Great guy to deal with. Kept me informed throughout the very quick turnaround process.

 

Well happy with the bikes money well spent.

 

Thank you Matt.

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Rita Bond
Buckinghamshire

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Researching e-bikes, I came across Matt's website on FB. I was impressed that he uses Bafang motors (highly recommended by another friend). He suggested that my old bike could be converted and we agreed to give it a go.

 

He was very helpful and communicated all through the process and now that I've had it for a few weeks I'm really enjoying it. I especially love riding up the hill toward home, rather than having to walk the bike!


Matt is very knowledgeable and enthusiastic and his customer service is excellent. He explained everything in a very user-friendly manner, and I felt confident that this would be an excellent solution. Taking me on a 'test-ride' with his own bikes, gave me a good understanding of how the e-bike works.